Terms and Conditions

Thank you for visiting the Black Barn Hill website, www.blackbarnhill.com.au, ABN 78 807 567 448.  We take great pleasure in supplying you with our fresh Tasmanian lamb products, delivered to your delivery address or organised pick up point.

General Agreement

By visiting and/or using our website you agree to have read the terms and conditions and agree to be bound by them.  Whilst we make every reasonable attempt to provide you with a premium product to your satisfaction, we make no guarantees or warranties. You agree that Black Barn Hill and its directors will not be liable for damage or losses to you as a result of your use of the website.

By visiting and/or using the Black Barn Hill website you agree not to: make false enquires or purchases; interfere with the website and its functioning in any way; use the website in an offensive, threatening, immoral or illegal way; or copy any of the material on the Black Barn Hill website without permission, as it is subject to copyright.

Information about ordering

By visiting and/or using our website you agree that you are responsible for any orders placed and any payment made using your name and credit/debit card(s). You must not pay or attempt to pay in any unlawful/fraudulent way.  We accept all major credit cards.

You also agree to provide accurate and honest information when ordering, eg your name and delivery address, where it is essential for us to get your product to you quickly and easily.  When you provide us with you credit/debit cards details, you have authorising us to take this payment for your Black Barn Hill produce.

The price shown on the Black Barn Hill Shop page will be the price you pay at the time of placing your order.  However, prices may change at any time and it is your responsibility to note this when you order.

All our product quantities are estimated as closely as we are able, but we can make no guarantee as to their accuracy. You agree to use our Black Barn Hill products as per labelling.

If we cannot process your credit/debit card payments then we may notify you of this. Your order will not be processed until the payment is successful.

Stopping an order

If a purchaser wishes to cancel or postpone an order, the purchaser needs to notify Black Barn Hill via email in reasonable time to allow processing to be altered. Attempts to cancel or postpone after processing has commenced will not be approved unless there are exceptional circumstances.

Black Barn Hill reserves the right to cancel and refund any order, at any time and for any reason without explanation, a purchase that is deemed not to be in the best interests of Black Barn Hill. In the unlikely event that we elect not to process you order, we will notify you in reasonable time and a refund will most likely occur.

Shipping and Delivery

Black Barn Hill will make every reasonable effort to deliver your order as arranged. We will also make every reasonable attempt to deliver your product in a timely manner.  However, we make no guarantees or warranties.  If your delivery time or date has been delayed, we will notify you as soon as possible to rearrange delivery.

Free delivery is only made to delivery towns indicated on the Black Barn Hill website. Deliveries outside these towns might be considered and a delivery fee may be applicable.

You agree that any person at the delivery address can receive your order.

You agree that ownership of the product passes to you, or the person present at your address, on delivery.  You are therefore responsible for checking your order when you take delivery. A refund or replacement may be agreed upon at this point if the product is faulty.  We make no guarantees or warranties of any refunds or replacements after delivery has occurred.

For food safety reasons, we cannot leave your Black Barn Hill products unattended at any delivery address.  However, if prior arrangement has been made, and you agree to provide a suitable container (esky and ice bricks) at your door, this may be possible.  If this occurs, no guarantee can be made as to the quality of the product and no returns or refunds will be considered.

If all reasonable attempts on behalf of Black Barn Hill have been made to deliver your product to you but have been unsuccessful, we will notify you and a re-delivery charge will apply.  Charges will occur in the event of any products perishing due to your failure to accept delivery.